allen-1
NES Member
Not sure if the same rules apply, but when Glock swapped my cracked frame and upped the Gen from 2 to 3 on a 'repair' with a different serial, etc, they just shipped it to my door with a letter saying out with the old, in with the new.
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Just saw this, re-reading the thread to see what Andrew had broken lately -
Tom Gibson is the same guy who swapped out my G48 after it went asphalt surfing. Had a great phone conversation with him, and rapid turn around. It's funny, because we think of these companies, (such as Glock), being entities unto themselves - and tend to forget that they're staffed by individuals just like us.