They received my sight 12/22/15. I called today, they said my check was mailed 2/11/16.......so it should be in my hands this week. Still don't know which direction I'm going. Maybe a vortex prism sight. Ill be happy when I see the check.
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Possible EOTech problems
- Thread starter copterdoctor
- Start date
KMM696
NES Member
I'm at least a month out, then - didn't mail until 23 Jan. Two separate boxes, mailed at exactly the same time, took two different routes through the USPS after Springfield and arrived 3 days apart. Tracking numbers can be entertaining, sometimes.
mine was received 12/17. I called last THURS and no info was available. They guy on the phone pretty much read from a script saying it was a manual process that they weren't prepared for. Doesnt appear to be a FIFO system. I know it was signed for so Im not too concerned.
You are the lucky one!
Mine was received on 12/18/15, acknowledged by Email on 1/15/16 and not a peep since.
Should be soon. Seems like the trend is 1 month after receipt they send you a confirmation, then 1 month after that they send the check.
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Yes, but the email was a month her after it was delivered by FedEx.
Refund request approved. I'm shipping back tomorrow.
On the "refund request form", that they want you to print out and return with the optic, do you need to fill in the "description of failure" area at the bottom?
On the "refund request form", that they want you to print out and return with the optic, do you need to fill in the "description of failure" area at the bottom?
I didn't get any immediate confirmation just tracked it online. They received mine 12/15 then they did email me and many others on 1/16/16 saying the request is being processed. Then the check was issued 2/8/16.
I sent mine in Dec. received confirmation from EoTech in Jan., I called on 2/11 and was told my check was being sent out that day. I've not received it yet. I'll call again if no check by the end of this week.
![[laugh]](/xen/styles/default/xenforo/smilies.vb/012.gif "Laugh [laugh]")
![[rofl]](/xen/styles/default/xenforo/smilies.vb/013.gif "ROFL [rofl]")
love it.
Got my two checks. I got two RMA#, sent two sights in two separate packages, but received only one "We've got your product" e-mail. I worried that they lost one of the sights (the more expensive one, as Murphy would have it), but lo and behold, got two checks today for the approved amounts + $15 each.
Eotech may have f-ed up on the technology, but their customer support is 100% (+$15s&h).
If they fix their sights I'll give them another try.
Eotech may have f-ed up on the technology, but their customer support is 100% (+$15s&h).
If they fix their sights I'll give them another try.
did you insure the packages? i insured mine for the value of the check eotech should issue me. one way or another i was getting that money. the couple of extra bucks for the extra UPS insurance was worth it in that respect.
warwickben
bubba Kalashnikov
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