Long story short, I did not get one of the items yesterday that I ordered back on 3/13 although my CC was charged for the complete order and the packing slip that was in one of the 2 boxes I got listed that item. I sent an e-mail to TSUSA immediately and got a reply about an hour ago requesting my order #, explain my concern and wanted pics of the packages I received and packing slip which I just sent.
Has anyone else had any issues with them? I have ordered a couple times in the past 2 years with no problems. I had to email because when I tried to call, there was a message saying to e-mail with any questions. My other question is, does anyone know if they outsource their customer service? I ask because the e-mail I got came from [email protected]. I really don't care where yashti is from or currently located as long as I can get this resolved and get the ammo I ordered, the problem is how do I prove I never got it?
Has anyone else had any issues with them? I have ordered a couple times in the past 2 years with no problems. I had to email because when I tried to call, there was a message saying to e-mail with any questions. My other question is, does anyone know if they outsource their customer service? I ask because the e-mail I got came from [email protected]. I really don't care where yashti is from or currently located as long as I can get this resolved and get the ammo I ordered, the problem is how do I prove I never got it?