I wasn't sure whether to post this story in this thread or the other thread on AMica in Off Topic (Unhappy with Amica insurance) but I think the title of this thread, "Amica Insurance is Anti Gun" is more appropriate. Here's what happened to me.
I've had Amica for my auto policy for a few years and been happy with them especially their claims service. A year or so ago I switched my homeowners insurance over to Amica because I hated Progressive and it (switching to Amica) was a non issue. So I'm getting ready to move in a couple weeks and my mortgage broker needed an insurance binder on the new place for closing, so I called Amica 8 days ago on the 22nd, told them I was happy with them and wanted to continue using them to insure my new house. So I spent about 10 minutes with them on the phone answering questions. Underground tank? No, Pool? No. Yada yada. Then they asked me about firearms. I told them that I was a licensed owner of handguns, rifles and shotguns, and they asked me to email them a list of make and model numbers. I also emailed them a copy of my house inspection report. Here's where it gets bizzarre. They asked me how I store my guns and I replied that I comply with Massachusetts law and store all my firearms in a safe. I was then asked if any of the guns are loaded, or if the ammunition is stored separately. I responded truthfully and stated that some of the handguns are stored loaded, and I explained that if one wishes to use a handgun for self defense that it should be loaded. She said she had to run this by her underwriter. I got a call again two days ago saying they might not be able to write my homeowner's policy if I keep a loaded handgun in the house, even if it is stored in a safe. I told her that I wasn't going to be dishonest and that I would continue to store loaded handguns in a safe just like I always have. I got a call back today, 8 days later, saying that they can't insure me because I keep a loaded handgun in my house. They acknowledge it is inside a safe but because it is loaded they will not insure me.
Un-Freaking-Believable.
So now, because they dragged their feet for eight days, I had to push my closing back a week because I don't have an insurance binder in time. And I have to start this process all over with another insurer. I'm pissed off about this. Who the eff do they think they are?
So I'm going to send the customer service rep an email and ask her to put my denial of coverage in writing, because I want all the world to see it. I'll start with the higher ups within their home insurance business unit. It'll go to their CEO, who may or may not read it. I'll post this story on every gun board out there because we responsible gun owners shouldn't tolerate crap like this, and the only way to send a message is to drop Amica like a used rubber and give our business to one of their competitors.
I re-read this entire thread. I assume if you've been a happy customer of Amica that they have no reason to ask you about how you store your firearms because you have an existing business relationship or maybe you are grandfathered. But to those of you who say this must be BS and Amica doesn't discriminate against gun owners you are wrong, because I can guarantee this is where Amica and their underwriters stand on this issue as of today.
This seemed like the appropriate thread in which to post this. My wife and I are moving from MA to NH so I've been calling around trying to get a quote for a HO policy for our new home. I called Amica today and spoke with a Senior Account Rep in the Concord, NH office. As part of the standard underwriting questions, she asked me if I owned any firearms. As someone who works in the industry and having no intention to materially misrepresent myself, I answered in the affirmative. She then proceeded to ask how many I owned. Again, I answered honestly but began getting concerned when she asked what type of handguns I owned (revolver or semi-automatic) and whether or not they were loaded in the home or stored in a safe or with trigger locks. Based on my review of this thread, these questions aren't entirely out of the ordinary for Amica in some cases but then she asked me a question that floored me: "how many bullets do your clips hold?" I was completely taken by surprise and in my shock answered honestly that as of right now I only have 10 round magazines but had to stop at this point and ask why she needed to know this and if I had to notify the company if I were to ever purchase a magazine that holds more than 10 rounds or buy another gun. She stated that they would like to know because of liability exposure and that they would be on the hook if someone got a hold of my gun and shot someone. She also stated that it won't impact the premium but would go into the process of determining whether or not they would offer coverage at all. Needless to say, I won't be buying my insurance through Amica but it was such a strange experience that I felt the need to share it.
I should also mention that I work in the industry for an insurance carrier that only writes insurance in MA (hence the reason why I had to shop around for coverage in NH) and I understand the concept of underwriting and risk analysis but unless Amica is subscribing to the idea that "high-capacity" magazines result in increased frequency or severity of shooting injuries, there is absolutely no reason to ask this question. I should also point out that she did end up providing me with a quote (so I fit through her risk filter) but it was higher than what I found through Liberty Mutual (not that it would have mattered anyway at this point).
I hope some of you find this information helpful and am interested to hear if any other prospective customers of Amica were asked any of these questions.