So like 3 months ago I found out from a SFC in the army that S&W offers military a 40% discount on firearms. So I called and spoke with the women who handles it. She quoted me a price of $860 including all taxes and shipping etc. I told her awesome I'll take it she said "I have to talk to the VP because we need to make some changes to the order form, I'll take down your information and notify you when you can order the rifle" I said ok. When I hadn't heard from her in about 3 weeks I called her back. She said conveniently she had just finished the order form and she wanted me to refresh her memory on what firearm I wanted. I told her the M&P Rifle and told her the price she quoted me. She replied with "Oh, I'm sorry we don't offer the discount on that anymore, its only on the M&P Pistol" When we hung up the phone I said this is BS, (I'm persistant) so I called and spoke with a supervisor, told him the whole story of what happened, he said he would see what he could do and it looked like he'd be able to squeeze my order in due to the circumstances. He told me if I hadn't heard from him in 2 weeks to call back, well 2 weeks later i called back and he was never in his office, it was insane trying to get him on the phone. He directed me back to that same women. After contacting her she told me she would speak with the VP and see what he says. About 3 weeks later and 15 calls to her she said the VP said "no". The moral to my story is if she let me order it when I called I would have gotten the discount, but because she put me off i got screwed out of it. I will never buy another S&W firearm as long as I live and will bad mouth them all day long. I don't know why anyone would want to do business with a company like that.
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