My wife bought a S&W M&P 9mm compact in March. The store she bought it at told her to call Smith and Wesson and they would send her a finger rest for the spare magazine. The guy at customer service was very rude and condescending to her. They guy asked her "Do you mean the thing your little pinky goes on". Well he sent the wrong one, she got the 12 round finger rest. When she called back they said it was her fault for not specifying it was a ten round magazine. I'm pretty sure she did say it was for a 10 round mag, but they shipped it to a Mass. address, so that should have been a clue to them. Today she opened her mail and found the 2 magazines from the load up promotion. They are 2 full size M&P 17 round magazines. Has anyone else had problems with Smith and Wesson customer service?