Taurus Customer Support

[BigAl23]

I purchase a used TX22 SCR. I called Taurus to register the pistol in my name in case of recalls, info etc. I gave the woman the serial # and told her I purchased used. The first words from her were there's no warranty. I'm thinking, I didn't call about that. As I explained why I called, she repeated 3 times, there's no warranty. That pissed me off. I guess you buy a budget gun, you get this type of "customer support". S&W, Sig, Glock have never don't that to me.
Yesterday I traded the gun.
Done sounding off.

 

[gerrycaruso]

I'm not arguing quality but I wouldn't decide based on my experience with one rep.

 

[Asaltweapon]

Who the hell calls the manufacturer to tell them I now own one of your guns?

Should I call High Standard?

 

[Rick O'Shea]

The same people who keep efa10 receipts

 

[DW357]

When the slide broke on my TX22 a few years ago, it took a little bit of back and forth for them to cover shipping both ways. It was a senior manager I had to talk to get this done. But for a $350ish pistol with “no warranty” I was happy for the most part with the service

 

[BigAl23]

The same people who keep efa10 receipts

I have all those too.

 

[BigAl23]

Who the hell calls the manufacturer to tell them I now own one of your guns?

Should I call High Standard?

A lot of people I've talked with over the years.

 

[Asaltweapon]

A lot of people I've talked with over the years.

You’re the first I’ve ever heard of doing something like that.