Dear Forrest,
Thank you for contacting Panera Bread.
We are happy to know that our free wi-fi service is valuable to you, and
we appreciate your comments. As part of offering free wi-fi in our
bakery-cafes nationwide, it is important that we maintain the community
tone and standards that Panera Bread is known for. Panera Bread has
partnered with Wandering Wi-Fi, a top wi-fi provider that maintains
lists of categories and sites they recommend for filtering. With
millions of sites on the Web, sites sometimes can be blocked in error.
At the request of wi-fi users like yourself, Wandering Wi-Fi reviews and
reassesses them on an as-needed basis.
If you feel a site has been blocked in error, you may call their help
desk at 404-478-7300 to submit your request for inclusion.
Please let us know if you have further questions or concerns. Again, we
thank you for visiting Panera Bread and using the free wi-fi service
that we are proud to provide.
Sincerely,
Chris
Customer Comment Coordinator