He's talking about if the online portal transaction fails.He's talking about before the online portal if I am not mistaken. There are no more paper FA-10 reporting accepted by FRB.
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I'm without words on this one.its even more messed up if you sell a long gun out of state, say to someone in NH from MA as the system doesn't recognize anything out of state as it is a MA only system - you sell it and you can't do a form to say you sold it since it won't take a non MA dealer license or non resident license.