Lovely, what a mess this has become. Order from last week:
"We are reaching out to inform you that unfortunately your order XXXXXX has been cancelled. A full refund has been issued, we are no longer holding the funds for this order - your bank will be able to let you know how long it takes for the funds to be available. We are so sorry about this huge inconvenience!"
No reasons given.
What was the order? I could see something happen where their inventory gets messed up with boxes split out of a case or something.