Not required but also not dumb.
Trying to teach sales associates "exceptions" is just begging for mistakes.
Doing the same thing the same way every time you do it, makes it harder to make a mistake.
Sent from my chimney using smoke signals.
Nope, still dumb. If the "sales associate " cant understand the most basic record keeping than they probably belong working at DD. Further when it was discovered it was an antique it should have been logged out of the A&D