These are the same people that just walk out into traffic without looking cuz they are in a crosswalk, I just saw a lady in neeham walk out of the bank right into the street and get hit, never looked, the car had no chance to stop.
I work adjacent to South Station and walk through frequently. On a nice day, for fun, grab a coffee and then stand out by the commuter rail platforms and enjoy the afternoon show...(some GREAT legs in skirts but back to my point):
Before your coffee even begins to cool, you'll witness AT LEAST ten or twenty commuters, and I'm talking well dressed lawyers, bankers, financial "geniuses" etc, all walking along one of the various platforms - while looking down completely fixated at their phone and texting away furiously. And watch closely as AT LEAST ten (or so) per hour will come literally one step from walking off the platform - and down into the rail pit - before realizing "Oops! Wow, that was close!!" and then go back to finishing their text and walking along the same platform.
Every once in a while, either here or at the Back Bay stop, someone will "accidentally" step off and crash to the tracks, messing up their Burberry overcoats and their scuffing their Oxford shoes or $400 dresses, breaking a high heel (OMG!! WTF!! text space text).. You'd swear some of them are still texting as their friggin airborne.
But OMG, they've gotta finish their message...."TTYL" (etc).
The best (worst?) part? Within a week or two the MBTA/Keolis/Amtrak etc offices usually receive a certified letter from the "victim"s attorney, notifying them of the "severely debilitating injuries suffered by my client" due to the "unsafe" conditions of the South Station platforms, the "negligence" of management, etc etc blah blah...