I have to say that my one and only trip to Collectors was awesome. I drove from here in The Berkshires to Collectors to pick up my IMI Model B Uzi a few years ago. My first impression walking into the shop was: "WOW!!". There were more rifles of blackness than I had seen in quite some time...Shop here in The Berkshires and you'll se what I mean. My first impressions of the two gentlemen behind the counter was not so great. The store was not busy and I was not greeted at all. The store had literally just opened, so I gave them benefit of the doubt, (early Saturday morning) and my feelings of being ignored faded rapidly. Names escape me, (grey haired guy #1 and shorter stalky guy #2), but both gentlemen there were awesome. The first Uzi I looked at was a used, (but decent) Model B with a ton of mags and accessories. The push was on for me to buy that gun, but I spotted another one WAY up on the wall and asked if it would be okay if I took a look at that one. Guy #1 seemed put off a bit, but guy #2 was gung-ho. We dragged a HUGE ladder from out back in the rain and with some effort, clamored up the wall to reach it. Turns out, it was literally a NIB IMI Model B - I mean, it was NEW - not a scratch, ding or even a wear mark on the bolt - stunning! It had all the original accessories and both a hard and soft case. They even contacted the owner of the first Uzi to see if he would part with a couple of mags. Guy #1 gave me what I thought was a very fair trade for my Marlin .450 Guide Gun and even cut me a tremendous deal on some Winchester White Box 9mm. This and guy #2's extra effort got me a new gun at the same price - awesome.
I wound up spending the better part of 2 hours in the store and witnessed first hand the patience - especially of guy#1, when a customer came in and demanded more money for an AR-15, than I would have even paid as a customer. They also let me handle anything I looked at, answered all questions and seemed genuinely interested in my "small talk". I would absolutely buy there again......