Len, good point on the weight thing. I hadn't taken that into consideration. Sure those stores did well, but they were known as remaindered/clearance stores, so by nature they were going to attract a particular customer only looking for bargains.
Having recently been in the new Baystate Arms shop in Peabody, that's what I would like to see more consistently in an LGS. Even though it's technically on a lower level (and at rear of building) it is spacious, well lit and has bright colored walls and floor. Conversely, I visited one recently that had black painted walls.
For established stores it may be cost prohibitive to make those kind of changes, but for one looking to move, I think that's something to be taken into account when scouting locations.
I think most of us here on NES are always looking for bargains!
I agree about walls/ceilings/floors, lighter/brighter colors make the place look bigger and more attractive. When we re-did our home, all walls were painted white (or some variation of white) and the deep-red dark carpet was replaced with an off-white (gets dirty real fast and bad, however). That made every room look bigger and brighter.
Some look for the "trim" and others of us look for the bargains.
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As crowded as FS can get (and you never saw crowded like his old store location), I've never been there and unable to get served or get near a counter. Of course, I'll ask politely to get near the counter and I've yet to have a customer refuse to move a couple of inches. Those that just stand there and expect the seas to part on their own (and there are some bashful types that do) will never be satisfied. And as rare as it is (I think it was opening night/day however), I've seen the gun counter at BP crowded like people complain about FS.