This might be the dumbest company I've had the displeasure of doing business with.
Was looking at one of their out-of-stock products on my phone, at work, using WiFi... get home and I've got an email from them offering me a discount to my personal email which has never touched my phone or office IP address. Damn, cookies and IP tracing have gotten GOOD huh? "We see you were considering our products, here's a special code just for you to get a discount..." well shit I wanted to try another of their in-stock products too but I was waffling on it based on price. Guess what, I WILL make the order because it's a good discount. Except it doesn't work.
Email them. Hey, the code you gave me doesn't work, also ETA on the other product being back in stock?
NO - we don't send unsolicited emails, you probably have an account with that email which you just accidentally logged into, and we aren't sending out codes right now at all, we don't have any promotions active at the moment, we won't give you a discount if that's what you're looking for, wait for a holiday and sign up for our newsletter. Oh and we don't have an ETA for the product you want; sign up for the wishlist and IF it ever goes back into stock we'll email you.
Really? Let me forward you your own marketing BS and discount offer, which comes from the same address you just emailed me from. PS your "wishlist" thing doesn't work without an account. Which I don't have.
f***ing morons.
P.S. their trigger suck too... buy a Fostech
Was looking at one of their out-of-stock products on my phone, at work, using WiFi... get home and I've got an email from them offering me a discount to my personal email which has never touched my phone or office IP address. Damn, cookies and IP tracing have gotten GOOD huh? "We see you were considering our products, here's a special code just for you to get a discount..." well shit I wanted to try another of their in-stock products too but I was waffling on it based on price. Guess what, I WILL make the order because it's a good discount. Except it doesn't work.
Email them. Hey, the code you gave me doesn't work, also ETA on the other product being back in stock?
NO - we don't send unsolicited emails, you probably have an account with that email which you just accidentally logged into, and we aren't sending out codes right now at all, we don't have any promotions active at the moment, we won't give you a discount if that's what you're looking for, wait for a holiday and sign up for our newsletter. Oh and we don't have an ETA for the product you want; sign up for the wishlist and IF it ever goes back into stock we'll email you.
Really? Let me forward you your own marketing BS and discount offer, which comes from the same address you just emailed me from. PS your "wishlist" thing doesn't work without an account. Which I don't have.
f***ing morons.
P.S. their trigger suck too... buy a Fostech