My experience in Stoughton
Here is how it went down for me in Stoughton.
Took me a few weeks to get a meeting with the person who handles the applications. Some due in part to me not being able to make it at their available times, most in part due to that person not being in the office. When speaking to a dispatcher I was told that the person who handles this does so monday through thursday 4:30 to 6:30pm.
Required for my meeting:
Safety Course Certificate
Birth Certificate
Proof of Residence (I used my mortgage)
2 Utility Bills
2 Letters of Reference
1 Letter of Justification to the Chief why I want my LTC
Timeline:
July 2, 2012 - Both my wife and I apply same day. Our "interview" consisted of asking for our documentation, answering the LTC app questions so they could be submitted online, getting our picture taken, and getting fingerprinted. We both paid our fee of $100 each by postal money order. We were told about 6 weeks for the permit to come back. At this time we were also told it could take longer because the state is slow.
August 14, 2012 - Called to check on the status of our applications. I am told there is no update and no further information is available.
August 31, 2012 - Our references are called. During one of the phone calls the Licensing Authority (LA) said that he hadn't touched our apps yet and further went on to say "ive had these apps on my desk for weeks"
September 17, 2012 - I contact GOAL regarding my license delays after seeing their letter to the AG regarding the same. They take my information and suggest I contact my Senate and House representatives. I do.
September 18, 2012 - I receive a phone call back from Senator Joyces office. They basically want to know what I want done about the situation. I explain that I would like to see some reform in the application process and some accountability on the state and licensing authorities behalf.
September 20, 2012 - I receive an email from Rep. William Galvin saying he is wokring on resolving this for me and will be in touch. I reply asking what his course of action is.
September 21, 2012 - My wife receives her LTC in the mail. Class A, no restrictions. Date of issue, 9/14/2012. Came in an envelope from the Stoughton PD. No call was made from the Stoughton PD that the license was in. We were told on the day we applied, we would get a phone call when our permits came in. I receive nothing.
September 24, 2012 - I email Jon Green at GOAL to let him know that my wife received her permit, I still hadn't received mine, and that I contact my reps. He forwards my correspondence to some other members at GOAL. James Wallace replies 2 hours later saying they are working on it.
October 1, 2012 - Called LA to get an update. Conversation lasted about 30 seconds
me: Hello LA. This is jdev, how are you?
la: good
me: I'm just calling to check the status of my LTC application. My wife received hers two weeks ago and I have yet to receive mine. I just wanted to see what the delay was"
la: waiting on the state. the state has been slow.
October 2, 2012 - I get in touch with Jon to give him an update. I tell Jon that I had a phone call with the LA the day prior. He cant/wont give me an update and blames the state. I called the Firearms Record Bureau, they wont give me any information and tell me that I have to contact the licensing authority. Jon suggests I email my reps and ask them to intervene and demand that my permit be issued. I do.
October 5, 2012 - I receive a call from the LA to let me know that my permit is in. He informs me that my drivers license is non-renewable and will not give me my LTC card until that is fixed.
October 9, 2012 - I pay my excise tax. Clears up my Drivers License renewal issue with the state while I am on hold.
October 11, 2012 - I go to the station after work to pick up my LTC. The LA shows me the report where my Drivers License is non-renewable. The report is dated 10/5. I explain that I took care of it on 10/9. He goes to re-run the report and I take a seat.
About 3 minutes later he comes back, says I'm ok and hands me the envelope with my permit inside. After he hands it to me he tells me that he is a little bit pissed off that I "got the rep involved". I asked which rep he was referring to. He then named Joyce (Senator Brian Joyce) and said a letter showed up here addressed to his chief asking what the delay was. I told him that I contacted both Senator Joyce and House Rep. Galvin at the behest of GOAL. Shrugged his shoulders when I mentioned GOAL as to say he didn't know about it and gave me a look that said "I really don't care". I explained to him that I contacted my representatives about this to see what can be done legislatively about this situation to prevent future delays. He didn't seem satisfied with my explanation. In fact, it feels like to me that he was put out having to deal with an LTC at all. I shook his hand and thanked him for his time, then left.
Another thing worth noting in my experience is that he said that it wasn't just me calling and asking for updates. He said that many applicants were calling and asking for updates of which he had none. His canned response was "the state is slow". He couldn't (or just didn't want to) even tell me at what point the delay was. I only called 2 times asking for updates. Both times I called I felt like I was out of line and I had annoyed him for doing so. I also think the thing with my excise tax was added extra because the letter showed up from Senator Joyce asking the chief what the status of my permit was. Thats pure speculation on my part, but, I didn't think that checking the renewal status of someones drivers license could be held against you for applying for an LTC. If I didn't have a car, it wouldn't have been an issue, and it doesn't seem, dare I use the word, fair, that you can't apply that logic to both situations equally. I guess on the other hand, what if my drivers license was expired because I decided to use mass transit or bike to work? Guess I'll never know on that one.
All and all, it seems like he was rather upset that I contacted my elected officials about this. Almost as if he was offended that his word wasn't good enough. Fact of the matter is, its not his word that matters. Its the fact that theres a delay somewhere and he couldn't be bothered to make a phonecall to find out where.
All said, took my wife 81 days to get her permit and took me 101 days (to get it in hand).
If anyone here (resident of Stoughton or otherwise) has a question about my experiences, I am happy to answer them. Feel free to PM me about it.