Too bad, I liked Ruger.
Sent in my red label for an ejection issue (both spent shells stick and have to be pushed out of the barrel from the business end. Lower shell sticks worse than the top)...received a call that they are no longer repairing Red Label shotguns and instead offered me a 'discounted' replacement at over $1100...are you effing kidding me? So let me get this straight, you want to replace my $1200 over under with an $1100 over under that's probably going to have the same issue down the road? Shame shame, know your name. Sturm Ruger you have lost a loyal customer...I know that doesn't mean much to a company so large, but it means something to me.
FTR, I didn't give the lady hell on the phone...she wasn't the one making the decision...but man, I am heated!
This afternoon I'm driving the shotgun out to Rust Blue in Natick to see if he can work his magic and make the damn thing work like it should again.
Sent in my red label for an ejection issue (both spent shells stick and have to be pushed out of the barrel from the business end. Lower shell sticks worse than the top)...received a call that they are no longer repairing Red Label shotguns and instead offered me a 'discounted' replacement at over $1100...are you effing kidding me? So let me get this straight, you want to replace my $1200 over under with an $1100 over under that's probably going to have the same issue down the road? Shame shame, know your name. Sturm Ruger you have lost a loyal customer...I know that doesn't mean much to a company so large, but it means something to me.
FTR, I didn't give the lady hell on the phone...she wasn't the one making the decision...but man, I am heated!
This afternoon I'm driving the shotgun out to Rust Blue in Natick to see if he can work his magic and make the damn thing work like it should again.