I've been thinking that I'd like to sign up for a USAA credit card. I went online to apply for the card, filled out the forms and was told the CC was approved and would be sent out immediately. Then it said I needed to set up a USAA account online so I could access my account, make payments, etc. Upon registering, setting up a user ID, PW, etc, it said I needed to provide them with a copy of my DD214 or my discharge cert. No way am I sending my DD214, so I uploaded my "Honorable Discharge" certificate and got into my account. Next day I tried to login and it said that I was locked out for security reasons and to try again or call the tel number listed. I forgot about it until today when my new CC arrived telling me to login to activate it. I tried, still locked out. So I called the number, spoke to a guy who said that I needed to send them my DD214, a utility bill with my name on it, my SS card and a Medicare card, if I had one, to activate my account. This was AFTER I sent in my Discharge Cert. He said it was a Federal regulation. NFW was I going to do that. Screw them, and I politely told him to go to hell. My newly received CC went in the wood stove. BTW, they say they're for service people, but USAA stands for United Service Automobile Association. Beware.