Thanks, Ranger Boats

[Obie1]

A few weeks ago I noticed the winchpost stand on my 520's trailer was bent, most likely from years of power loading (and occasionally slamming). I sent a pic of it to Ranger and asked about replacement parts. I received back an email telling me that they are sending me a new stand for no cost, even though the trailer is seven years old and out of warranty. I promised to post this tale of amazing customer service in relevant places. Done.

 

[edin508]

Nice! Just wish they didn't bury Cajun boats back when, then I, could get parts.

 

[Admin]

Nice!!!! No brainer for them. They send you a piece worth a couple of hundred dollars and you'll end up buying another $25K boat from them in the future.

 

[SKS Ray]

Had a similar experience with Weber grills. I was on the phone with the parts department asking about availabilty of parts and how to order. The sales rep found all the items I needed and asked how long I had my Weber for. I told her and asked how much everything I had on the order would cost and she said nothing because anyone who's had a Weber as long as I had mine deserved free replacement parts.

I know a Weber kettle grill is nowhere near the price of a Ranger, but its nice to get free goodies from a company you've bought a product from.

Sent from my Ally using Tapatalk 2

 

[Admin]

Had a similar experience with Weber grills. I was on the phone with the parts department asking about availabilty of parts and how to order. The sales rep found all the items I needed and asked how long I had my Weber for. I told her and asked how much everything I had on the order would cost and she said nothing because anyone who's had a Weber as long as I had mine deserved free replacement parts.

I know a Weber kettle grill is nowhere near the price of a Ranger, but its nice to get free goodies from a company you've bought a product from.

Sent from my Ally using Tapatalk 2

And it's safe to say when you do replace it you'll be buying from Weber again?

 

[SKS Ray]

And it's safe to say when you do replace it you'll be buying from Weber again?

If they keep sending me free stuff I'll never have to replace it.

 

[OfficerObie59]

Had a similar experience with Weber grills. I was on the phone with the parts department asking about availabilty of parts and how to order. The sales rep found all the items I needed and asked how long I had my Weber for. I told her and asked how much everything I had on the order would cost and she said nothing because anyone who's had a Weber as long as I had mine deserved free replacement parts.

I know a Weber kettle grill is nowhere near the price of a Ranger, but its nice to get free goodies from a company you've bought a product from.

Sent from my Ally using Tapatalk 2

I bought a Weber at the beginning of the summer for no other reason than I heard stories like this from friends and family.

 

[Obie1]

Nice!!!! No brainer for them. They send you a piece worth a couple of hundred dollars and you'll end up buying another $25K boat from them in the future.

More like 40k.

 

[StevieP]

More like 40k.

Keep going, for a new 520 or 521. Probably $50K or more depending on the motor and options.