- May 27, 2008
- North Central Mass
I have had the same problem with my 91 yo mother. She has not had to pay any taxes for most of the last 10 years due to medical bills (her services in her assisted living facility count towards this since she is disabled). But I can't efile her return because of some discrepancy between the IRS and SS. I just paper file for her. I keep telling her to call SS and she says she will but she never does ("They always put me on hold.").
I did that game and when I got to speak with someone, the only way to fix it is go in with three forms of ID (DL/Passport/SS card) then they can speak with her to even find out if they are wrong.