Palladin
NES Member
Sturm Ruger sees big drops in third-quarter sales, income
CEO points to inflationary pressures on customers and the company
www.nhbr.com
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I hope this doesn't impact their Marlin operation, once that inflation pressure he is talking about slows down, I really want to pick up their Jurassic Park rifle.Sturm Ruger sees big drops in third-quarter sales, income
CEO points to inflationary pressures on customers and the companywww.nhbr.com
No honest businessman needs high capacity sales.Good. f*** THEM.
They won't fix your gun anymore? Do tell. Although honestly I find that nearly every broken gun ive dealt with was infant mortality vs something dying after a fair amount of use. I honestly don't even consider warranties on guns, as long as it covers like 2 yrs, im good.Wait till your lifetime warranty runs out in a few years. I have hit this wall with a GP100 and they are dead to me.
I do most of my own gunsmithing. Anything I've ever needed they sent me within a week. A cracked frame or slide might be a different issue, but I'm ok with it...Wait till your lifetime warranty runs out in a few years. I have hit this wall with a GP100 and I won't be giving them any more of my money.
Thats not a high bar anymore to beat S&W.I've been very happy with Ruger. 6 new pistols/revolvers in a year and a half. Customer service has been excellent too. I'm a fan...
They have been much better than Smith & Wesson on both counts.
Everything changes...They said that the policy has changed, and my gun was just over the 5(?) year window for warranty work. I argued that there was a lifetime warranty when I bought it, and they agreed to have me send it in this last time. I was having issues with it randomly locking up when cycling through rounds. They will tell you this if you call them.
Good. f*** THEM.
Them and their ‘lifetime warranty’ can piss up a rope.
.Wait till your lifetime warranty runs out in a few years. I have hit this wall with a GP100 and I won't be giving them any more of my money.
Exactly. Give me a decent price on a well enough made "blue collar" firearm and you can keep your warranty. I'd rather have access to in-stock parts than a warranty thatThats not a high bar anymore to beat S&W.
Sadly imo the days of vaunted lifetime warranties are gone, because the majority of buyers are dust collector club types.
I hope you didn't take it....
Damn. Don't know what they did to you fellers, but when I bought a 50-year-old "Excellent Condition" "Worked perfectly when it left our shop" Bearcat recently off GB (Red's Trading Post in Idaho), I had to send it to Ruger, who told me it was beyond repair. But because they didn't want me to be sad, they offered to replace it with a new one. Free.
Hahaha! My wife loves her Bearcat. And I've convinced her that two is one.I hope you didn't take it...
What was the issue with the 50-year old? Cylinder rotation problem?Hahaha! My wife loves her Bearcat. And I've convinced her that two is one.
Six years ago and I’ve sold every ruger I have with the exception of the Red Label that caused all the frustration. I’ve kept it as a reminder to never give them another dime of my money, but I might actually sell it here soon to buy something for the farm..
Damn. Don't know what they did to you fellers, but when I bought a 50-year-old "Excellent Condition" "Worked perfectly when it left our shop" Bearcat recently off GB (Red's Trading Post in Idaho), I had to send it to Ruger, who told me it was beyond repair. But because they didn't want me to be sad, they offered to replace it with a new one. Free.
Cylinder wouldn't rotate properly, and there was a helluva V-shaped gap at the barrel. I sent it in for the free safety upgrade and asked them to check the other issues for a repair estimate. I'm into it about $500, getting a new one with MSRP around $800, have a wife who enjoys shooting with me now that she has a gun that fits her, and she thinks revolvers are owned in pairs. I've made worse decisions.What was the issue with the 50-year old?
Given enough time every manufacturer will let you down. It's just a matter of time.Six years ago and I’ve sold every ruger I have with the exception of the Red Label that caused all the frustration. I’ve it as a reminder to never give them another dime of my money, but I might actually sell it here soon to buy something for the farm.
Ruger refusing to repair Red Label shotgun
Too bad, I liked Ruger. Sent in my red label for an ejection issue (both spent shells stick and have to be pushed out of the barrel from the business end. Lower shell sticks worse than the top)...received a call that they are no longer repairing Red Label shotguns and instead offered me a...www.northeastshooters.com
Shame on Red's Trading Post for doing that to you. Hopefully someone will find this info in a Google search...Cylinder wouldn't rotate properly, and there was a helluva V-shaped gap at the barrel. I sent it in for the free safety upgrade and asked them to check the other issues for a repair estimate. I'm into it about $500, getting a new one with MSRP around $800, have a wife who enjoys shooting with me now that she has a gun that fits her, and she thinks revolvers are owned in pairs. I've made worse decisions.
Thats not a high bar anymore to beat S&W.
Sadly imo the days of vaunted lifetime warranties are gone, because the majority of buyers are dust collector club types.
You’re right about that…100%.Given enough time every manufacturer will let you down. It's just a matter of time.
"If it has tits or triggers it will eventually give you problems..."
I think Marlin is still one of their shining stars and people are buying them. I do not see that going by the wayside.I hope this doesn't impact their Marlin operation, once that inflation pressure he is talking about slows down, I really want to pick up their Jurassic Park rifle.
Yep. I have been lucky and posted My experience with the company. The old acronym "YMMV" is alive and well.You’re right about that…100%.
CZ almost lost me as a customer during the plandemic when my Bren 2ms went down. They were claiming they weren’t going to warranty a gun that was less than a year old because I wasn’t the original purchaser. It was over gassed and I kept breaking a roll pin inside the locks the front pin (unnecessary to RUN the gun, but less safe if dropped).
I cussed the company out via the guy on the phone and he FOUND the parts I needed off a warranty gun they demo’s and sent them to me priority mail so I could be shooting again. That stood out to me as excellent customer service even though their warranty sucks. So NOW I’ll never buy another USED/pre-owned CZ. That was MY fault for not reading the fine print in their shitty warranty.
Ruger owns their f*** up and i’ll never forgive them for costing me $50 in shipping for them to sit on their hands. I hope the factory burns to the ground and they can’t collect insurance money.
I have several Red Labels. I do use them lightly for hunting only and not for target.Six years ago and I’ve sold every ruger I have with the exception of the Red Label that caused all the frustration. I’ve kept it as a reminder to never give them another dime of my money, but I might actually sell it here soon to buy something for the farm.
Ruger refusing to repair Red Label shotgun
Too bad, I liked Ruger. Sent in my red label for an ejection issue (both spent shells stick and have to be pushed out of the barrel from the business end. Lower shell sticks worse than the top)...received a call that they are no longer repairing Red Label shotguns and instead offered me a...www.northeastshooters.com
Marlin is a waste of time when you usually can buy a Henry lever for less most of the time and get a better gun. Every newer marlin ive touched ive been like "meh".I think Marlin is still one of their shining stars and people are buying them. I do not see that going by the wayside.
I do see the price point going down on them though, 2500 dollars is way overpriced for that rifle.
I considered a Trapper at $1300, but even then I decided not to bother.
These things will come down this year, people will be under some serious winter duress and won't be spending on guns and ammo.
Everything changes...
Kinda like the old Sears Craftsman warranty
Kind of like LL Bean warranty.
My wife worked at LL Bean. People used and abused the warranty. They would buy LL Bean footwear and clothing and then wear it for years and bring it under warranty for new ones. The warranty used to say roughly, if for any reason you are not happy or dissatisfied you can return ... not wear the crap out of it until it is in shreds and come back for a free replacement because your're a skinflint.
I’m obviously on the other side of the fence, but I appreciate your perspective.I have several Red Labels. I do use them lightly for hunting only and not for target.
It unfortunate, but I kinda thought the Red Label was not exactly the sturdiest design however they are nice guns in wood and fit, and having a truly american made O/U is unique.
Unfortunately, they screwed the pooch with repair and probably will take their lumps in losing customers like you and other people I know over it.....its a business decision. They would rather lose your business than spend the million or so it would take to fix these things back right. It will haunt them a bit Im sure.
If my RL break, I won't have the vehement hate for them........I understand its business and not personal. But it is dissapointing to know I would never be able to get it fixed.
They did some good things in keeping Marlin around, and they make one hell of a reasonably priced accurate bolt action rifle, with a great barrel, and honestly they do a lot of different designs and probably the worlds most diverse rifle and handgun maker. I will continue to support them.
But they definately don't do shotguns well.......and most of my O/U's that I own or by now...... the brands will start with the letter B. Any issues I've had with Brownings I've bought were fixed with free shipping for repair, free shipping back and usually within 2 months. And fixed with a higher grade wood than I had before. Even during the scamdemic. They are a solid company for shotguns.
At some point....the market changes and you gotta roll with it. Ruger is not a shotgun company, and they tried several times and failed. They have called it quits. So with the expectation, my
Red Labels are as under warranty as an Old Parker or LC Smith.........meaning they are an old shotgun not made anymore.....and good luck with fixing it. Yeah, the company may not be out of business....but that part of certainly is.
Ruger eventually drops support when a gun goes out of production. I had them decline service on a Ruger Security Six decades ago - just a weak sprint, bought one mail order (I mean like enough years ago that the internet was not a thing). But, in fairness, Ruger does not claim "Lifetime Warranty", but does provide decent service as long as the gun remains in production.They won't fix your gun anymore? Do tell. Although honestly I find that nearly every broken gun ive dealt with was infant mortality vs something dying after a fair amount of use. I honestly don't even consider warranties on guns, as long as it covers like 2 yrs, im good.