- Apr 4, 2013
- Holler Region of Eastern Kentucky
I’m obviously on the other side of the fence, but I appreciate your perspective.I have several Red Labels. I do use them lightly for hunting only and not for target.
It unfortunate, but I kinda thought the Red Label was not exactly the sturdiest design however they are nice guns in wood and fit, and having a truly american made O/U is unique.
Unfortunately, they screwed the pooch with repair and probably will take their lumps in losing customers like you and other people I know over it.....its a business decision. They would rather lose your business than spend the million or so it would take to fix these things back right. It will haunt them a bit Im sure.
If my RL break, I won't have the vehement hate for them........I understand its business and not personal. But it is dissapointing to know I would never be able to get it fixed.
They did some good things in keeping Marlin around, and they make one hell of a reasonably priced accurate bolt action rifle, with a great barrel, and honestly they do a lot of different designs and probably the worlds most diverse rifle and handgun maker. I will continue to support them.
But they definately don't do shotguns well.......and most of my O/U's that I own or by now...... the brands will start with the letter B. Any issues I've had with Brownings I've bought were fixed with free shipping for repair, free shipping back and usually within 2 months. And fixed with a higher grade wood than I had before. Even during the scamdemic. They are a solid company for shotguns.
At some point....the market changes and you gotta roll with it. Ruger is not a shotgun company, and they tried several times and failed. They have called it quits. So with the expectation, my
Red Labels are as under warranty as an Old Parker or LC Smith.........meaning they are an old shotgun not made anymore.....and good luck with fixing it. Yeah, the company may not be out of business....but that part of certainly is.
To me, if you sell something with a lifetime warranty, you’re required to back that up until your company no longer exists. The entire reason I bought it was because it checked the ‘made in America’ box AND the ‘lifetime warranty’ box in my wants for an O/U.
I’ll probably sell it and buy another chainsaw or some goats. Something more useful than it has proven to be.