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- Apr 24, 2005
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I was given a RCBS 5-10 balance beam scale by an individual who is giving up serious shooting and getting rid of his reloading equipment. The plastic "foot" on the left bottom to level the scale was broken. Here is the RCBS response to my email asking how I can order this part:
Hello Robert ,
We will order the replacement part under warranty and send it to the address you provided. Once it ships you will get an email with a tracking number from the postal service. We appreciate the patience in fulfilling your order, as it may be delayed slightly due to slower processing mail. Please allow 2-4 weeks for processing and delivery.
Please expect a delay for email replies. If you do not need further assistance please do not reply to this email so there is less volume coming in. Thank you for being a loyal customer!