I was unaware of this coyote-specific requirement (I've got my trapping cert, but have not pursued the PAC agent qualification).
https://www.mass.gov/how-to/apply-to-be-a-problem-animal-control-agent
"If you want to be able to remove Coyotes:
To become certified in coyote removal you must successfully complete a coyote class offered by MassWildlife. Only PAC agents who have completed this training may remove problem coyotes. However, any PAC agent can be hired to harass coyotes on behalf of a homeowner. Contact MassWildlife at (508)389-6300 for more details."
https://www.mass.gov/how-to/apply-to-be-a-problem-animal-control-agent
"If you want to be able to remove Coyotes:
To become certified in coyote removal you must successfully complete a coyote class offered by MassWildlife. Only PAC agents who have completed this training may remove problem coyotes. However, any PAC agent can be hired to harass coyotes on behalf of a homeowner. Contact MassWildlife at (508)389-6300 for more details."