Ok.....I'm going to play devils advocate here (much like the CLEO may). You say you have a heart condition, yet you have no problem with exerting yourself to carry tools and equipment in and out customers locations? Secondly with a heart condition whether you run or stand and face the confrontation your heart rate will increase dramatically, so he may not see your condition as a greater risk.
Sorry, you wanted opinions so that was mine.
Sorry, you wanted opinions so that was mine.