Disclaimer: i expect a certain level of unsatisfactory customer service when shopping at walmart. I expect long waits. But what you are about to read shocked me.
So tonight I'm in the Danvers walmart with my girlfriend, doing our regular shopping of cat food, soap, and other household crap and of course Sporting Goods to check the ammo. I get to the sporting goods area to find the lone box .380 on the shelf. Of to find the SG associate and expect my long wait. Found one immediately and we head back to the ammo cabinet.
Her exact words:
No problem, that's standard there. but the next words after I handed her my Class A were what blew me away:
I declined and said that the Class A was a valid ID in Massachusetts and that's all that's required to purchase ammo. She refused to open the case and rather than cause a scene with my girlfriend I coughed up my driver's license.
After heading out my car, I told my girlfriend I couldn't let it slide and had to talk to the manager. I left her in the car, went back inside and asked for the assistant manager. Both on duty came over, I told them what happened and they said that the only thing they should ask for is my FID/ClassA and that no incident happened. A driver's license too is not their new policy nor will it ever be. I told them they need to go over with their associates the policies and can't make them up as they go as this one did. They agreed and went off to talk to her. Whether they did or didn't, I didn't stay to watch but I felt better after.
So tonight I'm in the Danvers walmart with my girlfriend, doing our regular shopping of cat food, soap, and other household crap and of course Sporting Goods to check the ammo. I get to the sporting goods area to find the lone box .380 on the shelf. Of to find the SG associate and expect my long wait. Found one immediately and we head back to the ammo cabinet.
Her exact words:
"Before I can open the cabinet I need to see your FID"
No problem, that's standard there. but the next words after I handed her my Class A were what blew me away:
"We can't accept this as an only form of ID anymore, I need to see your drivers license as well since an incident happened here 2 weeks ago and we got in trouble"
I declined and said that the Class A was a valid ID in Massachusetts and that's all that's required to purchase ammo. She refused to open the case and rather than cause a scene with my girlfriend I coughed up my driver's license.
After heading out my car, I told my girlfriend I couldn't let it slide and had to talk to the manager. I left her in the car, went back inside and asked for the assistant manager. Both on duty came over, I told them what happened and they said that the only thing they should ask for is my FID/ClassA and that no incident happened. A driver's license too is not their new policy nor will it ever be. I told them they need to go over with their associates the policies and can't make them up as they go as this one did. They agreed and went off to talk to her. Whether they did or didn't, I didn't stay to watch but I felt better after.