The problem is the good guys, according to the article, for whatever insane reason apparently felt the need to lie about what went down. According to the article, the mother was being strangled, which she wasn't. Also according to the article, they stated that the firearm was stored under the counter, which it wasn't.
Another example of keep your mouth shut and get a lawyer.
Amazing how dumb the shop keepers were post incident. You'd figure that they would know that they are being filmed, as it's their OWN STORES CAMERA. yet they went on to make false claims which are only going to undermine them.
It's a real head scratcher.