This was my first time ordering from these shmucks, and I really wish I had searched the forums prior to doing so. But I am constantly getting their catalogs and saw some deals that were too good to pass up. Now, I know there have been some posts here about them in the past, but I haven't seen one in quite some time and I feel the need to rant a bit.
So I ordered a few items, and decided to throw in a few other things to make it worthwhile since their shipping is outrageous. I was shocked to find that several of the items weren't shipped because they were restricted (I didn't see shipping restrictions on any of them by the way). The "restricted" items included a cleaning kit, gun wipes, and chamber brushes. When I received the notification, I was bullsh*t. I called to make sure there wasnt a mistake, and after being bounced around a bit, their "legal" guy told me they struck some kind of deal with the AG. Ok, that's the last time they get my money! Then, when I was invited to complete a survey on my order experience, I took the opportunity to give them a little (ok, a big) piece of my mind. Below is the response I received, just thought I would share.
At least they got one thing right... "states' laws are so vague...."
So I ordered a few items, and decided to throw in a few other things to make it worthwhile since their shipping is outrageous. I was shocked to find that several of the items weren't shipped because they were restricted (I didn't see shipping restrictions on any of them by the way). The "restricted" items included a cleaning kit, gun wipes, and chamber brushes. When I received the notification, I was bullsh*t. I called to make sure there wasnt a mistake, and after being bounced around a bit, their "legal" guy told me they struck some kind of deal with the AG. Ok, that's the last time they get my money! Then, when I was invited to complete a survey on my order experience, I took the opportunity to give them a little (ok, a big) piece of my mind. Below is the response I received, just thought I would share.
Dear Mr. So and So,
Thank you for your email. I apologize the items you ordered are restricted to your location.
Thank you for your question on items that have mailing restrictions.
We have placed restrictions on specific items listed in our catalog and our web site.
Due to the various state, county and municipal laws that exist, we are not always able to comply with each individual guideline.
Not all of the restrictions are based on laws on the books, but could be a company decision based on other particular concerns. These may include whether the state has law suits pending involving gun owners and recent court decisions that may affect businesses like ours.
Also, it may be that the states' laws are so vague that they could be interpreted unfavorably in the event a court action was ever involved.
We do apologize for any inconvenience this may have caused you. If you have any questions, please contact us.
Thanks for shopping Sportsman's Guide!
At least they got one thing right... "states' laws are so vague...."