I have finally had it with this place...
I have been putting off writing this review for over a year now due to hoping that the bad experiences I've had in KTP were flukes or that the person I spoke to was "having a bad day", but after consistent bad customer service and combative attitudes, I'm all done.
My folks have a place in Maine, and everytime we visit them, I make a point of stopping at KTP on the way back. The first time I went in, it truly seemed to be the Valhalla of firearms: rows and rows of long arms, more pistols than all three of the Matrix movies, and tons of reloading gear. I'm thinking: "I have arrived!"
But each time I stop in, I realize more and more that this place is the living embodiment of that old addage: "Water water everywhere, but not a drop to drink", and that the pricing on new guns was quite a bit higher than a comparable Mass shop (on available models).
I say this due to the wealth of misinformation and uninformed staff that populate this place. For example:
On my previous visit, I was checking out a couple of used Walther G22 bullpup rifles (or at least attempting to), and was told by the uber-Fudd behind the counter "You can't have that in Mass. it's an assault weapon". I then attempted to have a polite, rational discussion with him that gun has no "evil" features and is perfectly legal in Mass (I didn't even ATTEMPT to explain the bullpup concept which excludes it from the ban anyways), and was met with a combative and dismissive attitude at best. This went on for 5 minutes or so, and then I left, utterly disgusted. It seems that the millisecond they find out you're from Mass, you are persona non grata in their store. I understand a company's reticence to have ANY kind of dealings with Mass where firearms are concerned, but the general attitude in the place is deplorable.
On my most recent visit, I was looking at the selection of Glocks, and when I asked the mouth-breather behind the counter about the long-slide 17 they had, he said indignantly "You can't have that, those are illegal in Mass." Once again, I took the bait and calmly attempted to explain that NO handguns are illegal to own in Mass, and that most (If not all) Glocks are perfectly legal to transfer (due to their inclusion on the EOPS list) and that the AG "list" is the only bottleneck. I knew I shouldn't have bothered to get into this conversation, given that I have no interest in having the gun transfered in, but it just goes up my ass sideways when these morons take the high-and-mighty approach AND say things that are completely wrong in the same breath. You can imagine how the rest of this conversation went.
I then went to ask another individual about a protective sock for an EoTech sight. Knowing that KTP has a fairly large optics selection, I figured they MIGHT have an idea of what I was asking for. As a disclaimer: Anyone on this board who has met me most likely knows me to be a concise, effective communicator with a solid grasp on the English language.
The guy's reply was: "The gun socks are over there" and then he tuned back to whatever he was doing. I explained to him that I was not looking for a gun sock but the little protective bootie-thing that slips over an EoTech....
Him: Blank hostile stare.
Me: ...
Him: (Looks at other shithead behind counter as if to say "What the f*** is this guy talking about?") ...
Me: (I have lost all patience by this point) You DO know what an EoTech sight is, don't you?
Him: Yup.
Me: Do you have the cover for it then?
Him: Nope.
This attitude has been pervasive throughout my "shopping" experience at KTP.
No more. All done. Bye-bye.