I noticed one day last week that the support stem in my RCBS primer pocket swaging kit was bent.
Went to the RCBS website but could not find an item for a replacement stem, so I sent them an email.
Got an email back saying that replacement stems were one the way "under warranty."
Sent a reply to the effect that my kit was more than 20 years old, had seen some fair service, and owed me nothing, and offering to pay for replacement stems.
Got a reply saying, "Have a nice weekend."
Received the replacement stems the next day.
Obviously, the spirit of Fred Huntington lives on. How refreshing.
Went to the RCBS website but could not find an item for a replacement stem, so I sent them an email.
Got an email back saying that replacement stems were one the way "under warranty."
Sent a reply to the effect that my kit was more than 20 years old, had seen some fair service, and owed me nothing, and offering to pay for replacement stems.
Got a reply saying, "Have a nice weekend."
Received the replacement stems the next day.
Obviously, the spirit of Fred Huntington lives on. How refreshing.