Eight years ago I got a safe from a friend moving to Texas who didn't want to move it. I promptly replaced the dial lock with a push-button type because the dial had gloss black numbers on polished gold that were super hard to read in low light, and it took me a long time to open it - every time.
A couple days ago I went to open the safe and instead of, "Beep beep beep beep beep beep beep beep click" it went "Beep beep ... ... ..."
Nothing. First beep ("C", to start entering the code) worked fine (went beep), sometimes the second beep (the first number) went beep, but then nothing. repeatable. "C" always worked (beeped), the first number sometimes worked, the second number *rarely* worked. But that's it. I tried swapping batteries (the old ones were at 8.9v) I tried leaving the batteries out overnight, I tried disconnecting the keypad from the cable going into the safe door. Nothing changed the behavior.
Well, that sucks.
This happens often enough that it's the top question/answer in the "ESL 10/20 Series locks" section. That implies they know it's a
problem.
I hope it doesn't mean destructive entry and replacement.
Any of you have experience with this kind of failure?
A couple days ago I went to open the safe and instead of, "Beep beep beep beep beep beep beep beep click" it went "Beep beep ... ... ..."
Nothing. First beep ("C", to start entering the code) worked fine (went beep), sometimes the second beep (the first number) went beep, but then nothing. repeatable. "C" always worked (beeped), the first number sometimes worked, the second number *rarely* worked. But that's it. I tried swapping batteries (the old ones were at 8.9v) I tried leaving the batteries out overnight, I tried disconnecting the keypad from the cable going into the safe door. Nothing changed the behavior.
Knowledge Base | American Security
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americansecuritysafes.com
American Security said:ESL 10/20 Series Locks
Q: My keypad is only responding to "C" or "C" and one number.
A: Rotate the ESL 10/20 keypad counter-clockwise and lift off
the base. Unplug and then replug the lock cable. If this
does not solve the problem, please contact an authorized
dealer. Click here to find an authorized dealer in your area.
Well, that sucks.
This happens often enough that it's the top question/answer in the "ESL 10/20 Series locks" section. That implies they know it's a
problem.
I hope it doesn't mean destructive entry and replacement.
Any of you have experience with this kind of failure?