Sorry to revive an old thread but I just gotta after today's experience with Howells. To start at the beginning, I have wanted the Mossberg 500 pistol gripped Parkerized since I saw it as available on Howells website. So I gave them a call two days ago. This is where my OH OH meter started to jiggle. The person answering the phone sounded like I was bothering him, did not have an answer to whether or not they had the gun in stock (according to their website they did). Finally after several minutes, he came back and said yes we have two. I said OK. So with that in mind, I drove about 25 miles to get there after work today, and when I went in, I showed them the gun I (from a photo on my iPhone) wanted from their website which said it was it stock. After some hemming and hawing, I was brought over to a new gun display rack and shown what they had. Guess what? They did not have the one I wanted. I said Geez it said it was in stock on your website. To which I got the reply, Oh, that's different from the store. You can order from the site and have it delivered to the store though. I walked out. Too bad, my first gun buying experience there about a year ago was a pleasure. With the lack of places to buy where I live, they definitely have the customer over a barrel.