American Weapon Systems - Rindge, NH

[lasershark]

Sometimes you find a place where the people make all the difference. I must say that Ty and Elise at AWS offer what is probably the best customer service that I've seen in a long time. They really enjoy what they are doing, and they go above and beyond to help their customers. As an example... my buddy asked them if they had a SIG sight tool to adjust a P220. They didn't have one in the shop, but when we stopped in the next week they had ordered it and wanted to let him use it free of charge. My buddy gave them some cash and "rented" it instead.

The shop is small, but very well organized. And Ty and Elise will get you what you need at a great price. Another example... they are ordering a MA compliant Sig for me that, even after the transfer, will be very competitive with MA total cost. FS is the only place I've found that is willing to get it cheaper and they are on the same lead time as AWS, but they're much further away from me (central MA) and the customer service isn't as good (I like FS when driving forever isn't troublesome).

My buddy and I are about a month into what we're calling "The Gun Store Tour 2012". We are about 20 stores into our survey so far (MA and NH), and AWS is our overall favorite so far. Perhaps we'll publish our detailed results (we are actually rating the stores on a multi-scale) when we get through a bit more of the list...

 

[andyc4728]

I've always been very happy in my dealings with them. Good folks!

 

[Matt_SERE]

Go GREEN!

and then go to the NES Shoots.

If you do you will see much more of these two nice people.

 

[MassHack]

Great shop run by great people!

 

[me109g4]

I concur, very nice folks.I have stopped by once or twice as they are right down the street from me.

 

[Admin]

Ty and Elise are awesome. Customer first always, I HIGHLY recommend them.

 

[nightpoison]

I've had mixed experience honestly. I ordered both the zombie upper and lower from them. Great experience from both of them. The product was exactly what I was hoping for.

I wanted to do business with them some more and I requested some pricing on more parts for my build via email once, over the phone once, and finally in person. I never heard one way or the other regarding my parts request.

Don't get me wrong still like the business and the people. I will definitely order from them on things they have in stock or via group buys, but I might lean another direction for the service side of things.

Sent from my SGH-T989 using Tapatalk

 

[Graham]

Good luck, I'm very excited to see your surveys once complete !! Please post your blank rating/scale system.

 

[Mr Weebles]

Ty and Elise are awesome. Customer first always, I HIGHLY recommend them.

+1

I spoke with Elise yesterday about a gun I'm looking for. They didn't have one but she offered to look for it for me.

She's one of the nicest people in the business.

 

[CatSnoutSoup]

This thread certainly deserves a bump and a thumbs up vote for AWS.

I visited there for the first time this week. Elise and Ty were super nice. Thank you both.

 

[dlarge]

Agreed. Wish I could get out their way more often. I'd use them for everything if I could. Just too far.

 

[me109g4]

Definitely good people to deal with,,,,

 

[Eric H]

Always get a thumbs up from me! Always a pleasant stop when I make my way through there!