NRA Renewal

[Stape]

I needed to renew my NRA membership, so I called. I'd much rather talk to a warm body opposed to doing something online when given the chance, but I had to go online to get a number to call. So I get the number from the NRA's website and call.

While on the website I see the renewal is $30 and their promotional gifts are the usual cheap pocketknife, duffel bag, back pack offerings.

As I proceed with the customer support representative on the phone, she tells me it's $40 and asks if I'd like a hat or knife. I say I'd like the backpack, I could use that for the range, gym, whatever, and that I'm seeing $30 annual.

She proceeds to tell me that's not an option and we go round and round with her saying "I'm not sure where your seeing this information" I tell her its on the NRA's website.....

Point being, I was kinda miffed, solely for the point of the matter. I don't really care about the $10 difference, or a damn backpack, but the way it was handled and processed. She could have said they were out of backpacks and the $10 difference was to cover the call centers doughnut fund for all I care. Just seemed really sleezy, as soon as they had their money it was pretty much "F You".

I emailed and left a comment. All in all the whole experience probably just opened me up to an NRA junk mail bombing of epic proportions.

 

[JDL]

NRA Call Center Bangalore India?

 

[Asaltweapon]

The extra $10.00 was for Wayne's clothing fund.

 

[Stape]

NRA Call Center Bangalore India?

Meh, she had a noticeable southern accent.

 

[Stape]

The extra $10.00 was for Wayne's clothing fund.

No kidding.

 

[greencobra]

they're getting crazy stupid. my membership expires soon. i'll eventually re-up but for now i'm making them work for my support. i get 3 nra calls weekly from washington, va and easily 8-9 mailings a month. and yeah, they're gonna give me the $30/yr deal cause "it soon will be $40." it's been going to be 40 for a while now...frankly i thought it did go up not too long ago, no?

 

[ns939393]

Never give them your phone number. Your area code plus 123-4567 usually works but some sites are catching it now.

 

[67ray]

Called me and I said i support them, but will not renew. Said that myself and many others have lost confidence in Wayne, and he needs to hand over the reins before I renew my membership.

She said OK very kindly and I thanked her for hearing the message.

 

[DTOM537]

The extra $10.00 was for Wayne's clothing fund.

This lol

 

[Len-2A Training]

Never give them your phone number. Your area code plus 123-4567 usually works but some sites are catching it now.

NRA has my old POTS line number that I killed off 3-4 yrs ago and since everyone is dropping POTS, it isn't and never will be re-assigned. I use that number for everything else that really has no reason to need my real phone number.

 

[citoriguy]

The extra $10.00 was for Wayne's clothing fund.

Don’t forget the condo for the hottie intern!

 

[Broc]

I needed to renew my NRA membership, so I called. I'd much rather talk to a warm body opposed to doing something online when given the chance, but I had to go online to get a number to call. So I get the number from the NRA's website and call.

While on the website I see the renewal is $30 and their promotional gifts are the usual cheap pocketknife, duffel bag, back pack offerings.

As I proceed with the customer support representative on the phone, she tells me it's $40 and asks if I'd like a hat or knife. I say I'd like the backpack, I could use that for the range, gym, whatever, and that I'm seeing $30 annual.

She proceeds to tell me that's not an option and we go round and round with her saying "I'm not sure where your seeing this information" I tell her its on the NRA's website.....

Point being, I was kinda miffed, solely for the point of the matter. I don't really care about the $10 difference, or a damn backpack, but the way it was handled and processed. She could have said they were out of backpacks and the $10 difference was to cover the call centers doughnut fund for all I care. Just seemed really sleezy, as soon as they had their money it was pretty much "F You".

I emailed and left a comment. All in all the whole experience probably just opened me up to an NRA junk mail bombing of epic proportions.

#firstWorldProblems.

 

[smokey-seven]

Meh, she had a noticeable southern accent.

Southern Vietnam?

 

[Snora]

Let's get this straight: Prefers to call a call center than doing something that takes 30 seconds online, has a terrible experience, argues with front line of call center, then EMAILS TO COMPLAIN.

Between posts like this, the BoA ATM person, and complaints about purchasing ammo from Walmart I think NES just loves to do things the dumbest way possible so they can start a rant thread.

 

[rali]

Never give them your phone number. Your area code plus 123-4567 usually works but some sites are catching it now.

202 456 1414 works like a charm. Surprised no one filters that exchange.

R

 

[Stape]

Let's get this straight: Prefers to call a call center than doing something that takes 30 seconds online, has a terrible experience, argues with front line of call center, then EMAILS TO COMPLAIN.

Between posts like this, the BoA ATM person, and complaints about purchasing ammo from Walmart I think NES just loves to do things the dumbest way possible so they can start a rant thread.

Well, there was more to in wanting to speak with a representative that I didn't think could be done online. I don't avoid doing things online, but given the choice, I prefer to speak with someone.

ETA: It wasn't a rant by any means. More of a musing that there seems to be a difference in price for the same service whether one would call or do it online that they seemed to deny existing.

 

[Golddiggie]

I've gotten to the point where I make as few calls to orgs as possible. People suck and people at calls centers tend to suck more than the rest.

 

[DTOM537]

Let's get this straight: Prefers to call a call center than doing something that takes 30 seconds online, has a terrible experience, argues with front line of call center, then EMAILS TO COMPLAIN.


Between posts like this, the BoA ATM person, and complaints about purchasing ammo from Walmart I think NES just loves to do things the dumbest way possible so they can start a rant thread.

Hahahaha the atm guy takes the cake tho lol

 

[Stape]

I missed the ATM thread...