I've had good experiences dealing with Jim. Than again I've had good experiences dealing with Richie's in Westport when a lot of people couldn't stand going there. Zero Hour Arms was always a shop to go to if you wanted high end guns that were hard to find in Massachusetts.
Bottom line is some of the things I've learned from years of going to different shops is that thin skinned people and tire kickers are always going to be put off and you can't please everyone.
It's not a thin skinned issue, if Jim Shepherd is the big dude, he straight up lied to my ****ing face. I can take someone talking shit, or being a know-it-all, but lying to me to try to make a sale means you can go **** yourself.
This clearly is not an isolated incident.
Mike