I just have to say XS Sights is a good company and if you can deal with them do so.
Awhile back I had found someone on another Forum, I was posting in a thread that someone started and they were asking about the XS Big Dot sights and how people liked them or not. I posted that I wanted to find a used set to see if I liked them or not. I figured if I found a good used set for short money I'd try them, if I didn't like them, OH well, I didn't have much money into them, if I liked them great.
A guy answered me that he had a good set that he had pulled off his M&P and for $35 he would ship them to me, he sent me photo's and in the photo's they looked good. Well I get the things and they are trashed, all banged up, all messed up from being installed incorrectly and the Tritium doesn't glow anylonger. I tryed to see if I could send them back to the guy, but, he told me they were sold "as is" and I was SOL.
I held onto them for awhile and had just tucked them aside, I found them again and decided to wright a nice letter to XS Sights telling them my story of how I was screwed, that I'm tight on money and is there anything that they can do for me. Well a week or so go's by and I don't hear anything, so I e-mail them and ask "What's up", I got an e-mail back saying they never received them, I had to send them the info about the USPS traking info, a few more days go by and nothing. I decided to call and they still couldn't find them, so a few more days go by and I call again, this time they found them, it was my bad, I didn't send them "ATTN: Customer Service".
I talked with the guy at XS Sights and he agreed that they were messed up but they felt that the Tritium was OK, it wasn't the strongest, but that it still had life in it.
I started telling him how screwed I was and that I couldn't really afford a new one and he agreed to sell me one at half price even though XS Sights concidered the sight OK, now this is were I got smart, I wanted two of them, one for each of my M&P's. I told him (very nicely / begging) that I really needed two of them and could he be real nice guy to me and sell me two of them, both at half price and he said OK.
So I ended up getting two at half price each.
I just want to say that XS Sights could have told me that I was SOL and that I was going to have to pay to have my junk sight sent back to me, but they didn't, they stepped up and warrentyed my sight and sold me two of them at half price when I had only sent them one sight.
So if you are thinking about any of the XS Sights, buy them, the company has a GREAT customer service department !!! Heck they stood behind a sight that I bought used and that they were saying still had life in it and not only that they sold me a second one at half price also.
Now that's VERY GOOD customer service if you ask me !!!
http://www.xssights.com/
Awhile back I had found someone on another Forum, I was posting in a thread that someone started and they were asking about the XS Big Dot sights and how people liked them or not. I posted that I wanted to find a used set to see if I liked them or not. I figured if I found a good used set for short money I'd try them, if I didn't like them, OH well, I didn't have much money into them, if I liked them great.
A guy answered me that he had a good set that he had pulled off his M&P and for $35 he would ship them to me, he sent me photo's and in the photo's they looked good. Well I get the things and they are trashed, all banged up, all messed up from being installed incorrectly and the Tritium doesn't glow anylonger. I tryed to see if I could send them back to the guy, but, he told me they were sold "as is" and I was SOL.
I held onto them for awhile and had just tucked them aside, I found them again and decided to wright a nice letter to XS Sights telling them my story of how I was screwed, that I'm tight on money and is there anything that they can do for me. Well a week or so go's by and I don't hear anything, so I e-mail them and ask "What's up", I got an e-mail back saying they never received them, I had to send them the info about the USPS traking info, a few more days go by and nothing. I decided to call and they still couldn't find them, so a few more days go by and I call again, this time they found them, it was my bad, I didn't send them "ATTN: Customer Service".
I talked with the guy at XS Sights and he agreed that they were messed up but they felt that the Tritium was OK, it wasn't the strongest, but that it still had life in it.
I started telling him how screwed I was and that I couldn't really afford a new one and he agreed to sell me one at half price even though XS Sights concidered the sight OK, now this is were I got smart, I wanted two of them, one for each of my M&P's. I told him (very nicely / begging) that I really needed two of them and could he be real nice guy to me and sell me two of them, both at half price and he said OK.
So I ended up getting two at half price each.
I just want to say that XS Sights could have told me that I was SOL and that I was going to have to pay to have my junk sight sent back to me, but they didn't, they stepped up and warrentyed my sight and sold me two of them at half price when I had only sent them one sight.
So if you are thinking about any of the XS Sights, buy them, the company has a GREAT customer service department !!! Heck they stood behind a sight that I bought used and that they were saying still had life in it and not only that they sold me a second one at half price also.
Now that's VERY GOOD customer service if you ask me !!!
http://www.xssights.com/
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