So I picked up a Performance center Core 9L last week , with the Shield Redo dot already installed from the factory.
Loving the gun s far, looks like I got a good one as it shoots very accurately, still no trigger reset , but I have an Apex Ram ready to in (amazing that S&W refuses to do this minor fix to their triggers, are they in bed with Apex or what?)
Anyway my Red dot did not come with a cover ( I didn't notice until I got home)
so I went to the S&W website and entered a support request asking for a cover.
10 minutes later I went on a live chat with a S&W support rep and explained my problem. He took all of ten minutes to see
if they have them in stock, get my mailing address and send it out to me . It arrived today.
meanwhile I get an email from "Brett" at S&W responding to my email request telling me that S&W doesn't carry that individual part and to email the manufacturers in England and get one directly from them.
Did Brett even bover to check? WTF?
Doesn't exactly inspire confidence in me with S&W support
Loving the gun s far, looks like I got a good one as it shoots very accurately, still no trigger reset , but I have an Apex Ram ready to in (amazing that S&W refuses to do this minor fix to their triggers, are they in bed with Apex or what?)
Anyway my Red dot did not come with a cover ( I didn't notice until I got home)
so I went to the S&W website and entered a support request asking for a cover.
10 minutes later I went on a live chat with a S&W support rep and explained my problem. He took all of ten minutes to see
if they have them in stock, get my mailing address and send it out to me . It arrived today.
meanwhile I get an email from "Brett" at S&W responding to my email request telling me that S&W doesn't carry that individual part and to email the manufacturers in England and get one directly from them.
Did Brett even bover to check? WTF?
Doesn't exactly inspire confidence in me with S&W support