The Anchor
NES Member
- Joined
- Jan 18, 2013
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as i knew the broken guns was completely my fault, and i believed Ruger owed me nothing, i contacted Ruger with intent on having the gun repaired. i explained exactly how i came to own the gun and how the gun came to be broken. They said if they could fix it they would let me know after inspection, and that they would send out a call tag to send it in. the email came within minutes with the Fedex call tag ( they picked up the tab), and off it went. Today they called ( 6 days after first contact ), asking my permission to destroy the old one ( i thought i already did that) and sending me a free replacement. I have got to say i was blown away. They did have a policy that they needed to send the replacement to an FFL, so i had to find one willing to transfer a non roster piece to me ( 2nd one i called said fine, as long as they have a letter stating its a replacement). shipping out today, so with my delay should be back at the range at some point next week with a new LCP! Thanks Ruger, i'll be buying my kids some 10/22's shortly with the money i saved replacing the LCP!
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