I purchased a handgun in NH and decided to use Precision Point Firearms to transfer my gun into MA. The customer service I received was EXCELLENT. The dealer in NH had apparently been inconvenienced a couple of times when selling guns to MA residents only to find that the gun wasn't on the EOPS list or something and had to be returned. Because of this, he required the receiving FFL to jump through some additional hoops before he would transfer the gun out. Unfortunately, I didn't know this until after I had asked PPF to receive the gun, and felt that he would have been well within his right to decline to transfer the gun in for me after learning that the process would be more onerous on his part. However, he never hesitated after I informed him of the seller's additional requirements. He supplied all of the required paperwork to the NH dealer on a Sunday, within about 30 minutes of the request. Throughout the process he was very quick to return phone calls and texts (seemingly a preferred method of communication), and he was able to transfer the gun to me the same day that he received it. He has some unusual hours for the time being, but they are actually great for people who work a 'normal' workday.
He didn't have his retail store set up yet, but he let me fondle his class III toys while we waited for the background checks to go through, so I didn't care.
tl;dr: Nice guy, excellent customer service, excellent communication, low transfer price. Will definitely use his services again.
He didn't have his retail store set up yet, but he let me fondle his class III toys while we waited for the background checks to go through, so I didn't care.
tl;dr: Nice guy, excellent customer service, excellent communication, low transfer price. Will definitely use his services again.