That was a much better post than your last. We understand it will be tough to get Mark to change. Perhaps if he cared enough about his customers he would read through this thread and realize how much he has hurt himself and his business.
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Thanks. I appreciate the fact that you were forthright and honest about the situation, and did not try to spew some nonsense like "required by law, but I don't have the time to look it up".Yes I agreed that there was no law or requirement saying that we need the Police Departments permission to release firearms but it is a rule my boss has put in place long before I was working here. I will see what I can do in getting him to amend the rule.
Hello everyone and thank you for your feedback. As I have said before if anyone has had a poor experience I humbly apologize. I know that there is still work to be done and believe me im trying. Yes we are a bonded warehouse and I have posted before our terms and our policies when it comes to how we run our business in that way. As to the phone call that was mentioned a few posts ago you do not have the whole story. First the gentleman on the phone was not the owner but one of the employees here. And the man on the other side of that phone call had his firearms seized quite a few years ago and after a few years at the PD were transferred to us for storage. We proceeded to house the firearms for another two years all while sending registered letters to the firearms owner and never heard a response. After two years we proceeded to send the firearms to auction in compliance with the regulations put forth ( we are only required to hold 90 days without payment). After a few key insults about my employee from man my employee lost his temper and then proceeded to tell the man what he had to say. Whether you think it was right or wrong that is the truth about the situation. I will say again that if anyone has an issue with us or ideas on how we can improve please, please feel free to contact me either at the store or via email. I will promptly respond with any help that I can.
Thanks again very much for your time,