About 2 years ago, my CC on file with EZ pass expired. I decided to not renew it, because this was around the same time that they were starting the pay by plate system. I felt that having the transponder wasn't needed and stopped using it. I had $27 on my transponder account and I just figured at some point, I will close the account and get my $ back.
Every 6 months or so I get a letter saying "please update your CC info". I usually file that in the "I will get to it pile" and never do it.
Today was the day that I decided to sever ties with EZ Pass, close my account, and cash in on that jackpot of $27 they have been sitting on for years now. I logged into my online account and I see that I no longer have $27 but in fact am $49.60 in the red. Looks like when I stopped using the transponders, I should have thrown them away instead of tossing them in my tool box.
May of 2020, I move out of MA, never to return. Unfortunately for me, my transponders rang up almost $80 in tolls while being trailered out of state.
I called and after 30 minutes on hold, I got a human on the phone. Explained to her that I would like to close the account and pay the stupid $49.60.
She explained to me that I had log in online, pay the total due, send the transponder to Auburn, MA and after 15 days, they will close the account. I ask if there is a charge for the transponder if not returned, because I tossed it a while ago. She says, $8.00.
But then I noticed, I am not being charged any fees on this $49.60 that I have owed for the past 16 months. So I asked her when the will do I get hit with fees. She explains that there are no fees.
Looks like I will be a MA EZpass customer for a long time then.............
Every 6 months or so I get a letter saying "please update your CC info". I usually file that in the "I will get to it pile" and never do it.
Today was the day that I decided to sever ties with EZ Pass, close my account, and cash in on that jackpot of $27 they have been sitting on for years now. I logged into my online account and I see that I no longer have $27 but in fact am $49.60 in the red. Looks like when I stopped using the transponders, I should have thrown them away instead of tossing them in my tool box.
May of 2020, I move out of MA, never to return. Unfortunately for me, my transponders rang up almost $80 in tolls while being trailered out of state.
I called and after 30 minutes on hold, I got a human on the phone. Explained to her that I would like to close the account and pay the stupid $49.60.
She explained to me that I had log in online, pay the total due, send the transponder to Auburn, MA and after 15 days, they will close the account. I ask if there is a charge for the transponder if not returned, because I tossed it a while ago. She says, $8.00.
But then I noticed, I am not being charged any fees on this $49.60 that I have owed for the past 16 months. So I asked her when the will do I get hit with fees. She explains that there are no fees.
Looks like I will be a MA EZpass customer for a long time then.............