Inside Sales Associate

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Inside Sales Associate
Location: Woburn, MA Department: Inside Sales Type: Full Time Min. Experience: Entry Level
COMPANY OVERVIEW

World Congress offers unique conferences and events in health care and pharmaceutical that are unmatched by any other organizer. Through our educationally focused events, we convene CEOs and senior-level executives from all segments of the health care and life sciences industries to exchange ideas, discuss market trends, and explore solutions to the most pressing challenges facing a variety of roles within these organizations.

NARRATIVE: Candidates for this position require the motivation, initiative and attention to detail and deadlines to provide high levels of service and ability to implement these requirements in a professional manner.

ESSENTIAL JOB FUNCTIONS:

Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
Prospects, qualifies and generates sales within the company’s established trading partners.
Identifies and closes conference registrations as well as additional purchases of products and services by customers' communities.
Meets minimum standards for call volume.
Responds to requests from customers for information and gives phone and email presentations describing the company’s events and services.
Remains knowledgeable and up-to-date on changes and developments in the health care, pharma and legal industries.
Keeps management informed of all activity, including timely preparation of reports.
Perform other duties as assigned by the CEO.
ADDITIONAL JOB DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

SKILLS AND ATTRIBUTES:

Customer Service and Communication skills – Knowledge of professional phone etiquette
Project management skills -- the ability to successfully prioritize and organize are a necessity
Team Based -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Proficient with Microsoft Word, Excel, Outlook and ACT! applications.
EDUCATION AND EXPERIENCE
Education: High School or Equivalent, Associate’s Degree Preferred
Experience: 1-2 Years Customer Service or Telesales Experience
 
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