Spfld Branch, no longer staffed by tax payer hating zombies-TWO employees made eye contact, smiled and said 'good morning' to me -ditto the real nice lady that handled my cdl 'real id' renewal. Arrived just over an hour early, 8th in line, with all paperwork ready ; at opening time the entire group of about 80 people was in the building and in their respective lines in less than 10 minutes. My number was called at approximately 9:20 am and I was sent to haz mat testing in less than 15 minutes, clerk made it clear that I was NOT to sit down but to return to the desk upon completion of the test and 'just get my attention' so she could finish taking care of me as soon as possible. While waiting I had a nice talk with one of the out sourced security people, they are only authorized to carry revolvers.. Done and out by 10:40, A.M !!! The time to get my background DHS Haz Mat and TWIC checks set up, photos/prints taken and make payment added just about the same amount of time-I had an appointment. Hopefully this is my last commercial renewal, its gotten expensive.