I've ordered a ton of stuff from FTF in the past with great success.
Recently bought a compensator and other small parts - they billed me for the comp (on the invoice), and sent me a much less expensive thread protector. I emailed them the part number for what I ordered, explained what happened, and they promptly responded and shipped me out another package... which contained a photocopied page of a fact sheet for some kind of pharmaceutical, and a flash hider (not the comp I ordered). Now they're not responding to email; it's been a few days.
Now I'm sure in their minds, maybe, it seems like I'm pulling a fast one - but really I just want my damn comp. Am I the a-hole if I do a credit card chargeback or something? Does coronavirus go to the brain?
Recently bought a compensator and other small parts - they billed me for the comp (on the invoice), and sent me a much less expensive thread protector. I emailed them the part number for what I ordered, explained what happened, and they promptly responded and shipped me out another package... which contained a photocopied page of a fact sheet for some kind of pharmaceutical, and a flash hider (not the comp I ordered). Now they're not responding to email; it's been a few days.
Now I'm sure in their minds, maybe, it seems like I'm pulling a fast one - but really I just want my damn comp. Am I the a-hole if I do a credit card chargeback or something? Does coronavirus go to the brain?