38ExtraSpecial
NES Member
does anyone use one?
I had a bass pro gift card to blow so I decided to buy one online.
I've heard a ton of mixed reviews on this product so I was a little skeptical.
I tried to run it with winchester SPP and had nothing but issues. I did notice some burrs on the plastic tray that might have been holding things up, so I scraped the burr off and nothing changed at all.
I emailed the company the next morning and got a quick reply. The rep figured it was an inconsistency in production of the tray and mailed out a new one free.
A week later I got the tray in the mail and tried running some more Winchester SPP through it. The first tray full was a little catchy and hung up every 4th primer, but started back up with a couple knuckle knocks on the side. Every try after that was worse. I couldn't fill more than 1 or 2 primers before it jammed.
I tried every possible approach with no luck, shaking it, tapping it, different angles, swearing at it in different languages and nothing worked. I switched to CCI LPP and they fed pretty nice. I figured that was all I was going to get out of it and I will settle for a primer tube filler for one type of primer. After all the gift card was free.
I send feedback to the rep via email to let him know how I made out. He replied the next morning to tell me that he would be shipping out a whole new unit to replace the faulty one.
Not sure what's going to happen with the new one but I can say that Battenfeld Tech customer service is awesome and they stand behind their products. Like I said in the beginning, I have read a lot of mixed reviews on this product but most people didn't seem to bother following up with the company. I'll update this thread with results from the new unit as soon as i get it.
I would love to hear anyone else's experience with this tool.
I had a bass pro gift card to blow so I decided to buy one online.
I've heard a ton of mixed reviews on this product so I was a little skeptical.
I tried to run it with winchester SPP and had nothing but issues. I did notice some burrs on the plastic tray that might have been holding things up, so I scraped the burr off and nothing changed at all.
I emailed the company the next morning and got a quick reply. The rep figured it was an inconsistency in production of the tray and mailed out a new one free.
A week later I got the tray in the mail and tried running some more Winchester SPP through it. The first tray full was a little catchy and hung up every 4th primer, but started back up with a couple knuckle knocks on the side. Every try after that was worse. I couldn't fill more than 1 or 2 primers before it jammed.
I tried every possible approach with no luck, shaking it, tapping it, different angles, swearing at it in different languages and nothing worked. I switched to CCI LPP and they fed pretty nice. I figured that was all I was going to get out of it and I will settle for a primer tube filler for one type of primer. After all the gift card was free.
I send feedback to the rep via email to let him know how I made out. He replied the next morning to tell me that he would be shipping out a whole new unit to replace the faulty one.
Not sure what's going to happen with the new one but I can say that Battenfeld Tech customer service is awesome and they stand behind their products. Like I said in the beginning, I have read a lot of mixed reviews on this product but most people didn't seem to bother following up with the company. I'll update this thread with results from the new unit as soon as i get it.
I would love to hear anyone else's experience with this tool.