we have to open the box to log the firearm into our records , once the box is open it turns into Pandora’s box if the item is damaged , or missing parts, it’s not as simple as just waiting for someone to pick up their box, 9 times out of 10 the correct paperwork or customer info isn’t even in the box and you’re tracking down a seller that didn’t even ship the item or even actually saw the item because many online items are drop shipped
I’ve had seller claim it was “the shop” that damaged the item , or stole the bolt out of bolt actions
if it needs to be returned then it’s up to me to chase the seller for the call tag , box the item back up and depending how its being returned I may even have to take the item to the post office to have it shipped , and on top of that it gets lost in the return voyage I’m the one who has to claim a “lost or stolen firearm” at that point
all for a transfer everyone loves to bitch about because “it’s so easy” and only takes 5 minutes