quinnjalan
NES Member
In these interesting times its good to share a feel good customer service story. Mine started this am at 7:45 when I emailed Staccato (STI) through their web site on an issue I'm having with some aftermarket mags. Since I live here in Commichusetts I bought the gun with no mags after they said MBX 10 round mags would work. Turns out they kinda do, but not as well as they work in my open gun which has an STI grip....so one would think they should. Anyhow, my email went in at 7:45. At 7:46 I got the "we see you emailed and a human will get back to you in a bit". At 8:10 I got an email saying "we are going to send you a mag to try" and while later I got another with a tracking #. So, that's what I call above and beyond customer service....what's yours and it can be gun related or not.
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