BCM customer service

SKS Ray

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I've never had a problem with Bravo Company USA before but I've never had to send anything back. Now that I'm trying to get in touch with them, the phone number is always busy and I can't get a reply to my email asking for return authorization.

Anyone have an issue with them?

FWIW, I ended up with an extra M4 stock assembly because I thought one I originally ordered got lost in the mail.
 
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Send another email, give it what you consider reasonable time to reply. If no reply call CC company and do a charge back. If BCM finally gets back to you tell them to send return slip and you send it back.
I had a,problem getting bullets from a vendor. They had the shipping receipt that it was,picked up and tracked to NH distribution center....where it vanished. PO gave me and vendor run around.
The vendor carried on the fight with the USPS.... I did a charge back and all was well.
Eventually the PO fulfilled the claim for the vendor.......took all but 4 months! Yikes.
 
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